why punish the family of the inmate? we did nothing wrong.
what kick-back does the county get from this??????? there is no compassion for the family. why can not the inmate call a local number without having to pay exoritant fees? this is not what i call a "service." it is a further disgrace to the family of the inmate.
calls are consistantly dropped and/or cut off prior to the time limit with no refund given. total rip-off.
but the company has family over a barrel and punishes innocent people for the sins of the guilty. so not right!
Monetary Loss: $300.