Correctional Billing Services - No customer service
When calling, you are on hold a min.of 20 mins before anyone answers.
When you finally get a person your call is disconnected after 30 - 40 mins without completion of what you needed help with. I can't discribe the frustration of feeling of being scammed.
Their website is useless and incorrect. My account say's it is blocked and I have always been a prepaid account.
When I asked to show their rates & fee's in writing, I was refered to the useless website.While they were trying to locate on the web for me, I was disconnected.