Correctional Billing Services

I opened an account with Correctional Billing, so that I might receive phone calls from my Son. It was such a large bill each month as I paid them and also paid Verizon. I'm a ...

When calling, you are on hold a min. of 20 mins before anyone answers. When you finally get a person your call is disconnected after 30 - 40 mins without completion of what you nee...

I have dealth with correctional billing services in the past and I've never had such poor service with inept CSRs who cannot speak English and are no help at all. I just learn...

Unsatisfied Customer of Correctional Billing Services,I just want to advise you that as a paying customer of Securus I have never been so angry at a customer service ag...

This company is making a fortune off of the family of inmates they claim that they will refund you well that is BS. my fiance and I were cut off of our phone calls 6 times in a row...

This is gettin old fast if we dont talk for more than a second we get cut off if there is to much noise we get cut off if someone beeps in once again cut off and the 6.95 fee is bs...

I am very disgusted with this company. since my fiance has been in the institution we have lost more money with this company than calls we have had. it cuts your calls claiming thi...

This is the crappiest service that completely takes advantage of the fact that right now there is no competition. i welcome the day that a bigger and better inmate phone service be...

I subscribe to correctional billing services. I tried to call to geta representatvive today. Only got the automated system. The sytem only will take your money and the phone number...

I went online to add money so that my son can call home. Tried 4 times system said it didn't go transaction failed. Tried calling the number given on site to pay that way syste...

This company is full of ***.I have been waiting for weeks for a refund and nothing yet.they keep giving me the runaround.im so freaking angry.i have called them 2 to 3 times a day...

Correctional Billing Services CHARGING OUTRAGES FEES, UNFAIR PRACTICE taking advantage of family members who are in this unfortunate situation. I wonder if *** Chaney has stock in ...

I HAVE READ EVERY COMMENT ON THIS SITE AND ITS REALLY SAD, I DONT THINK YOU PEOPLE COMPREHEND ANYTHING WHENEVER AN AGENT IS TRYING TO EXPLAIN THE SITUATION!! WE DIDNT PUT YOUR GOTD...

I received a leter in the mail today telling me about this company and their benefits. I had logged onto the site, but then remembered seeing complaints, so I decided to check the ...

For past week ive been having trouble getting calls, when my husband calls and i answer,,, i hear no operator or automated machine so i can accept the calls , he repeats calling lo...

Just signed up for a prepaid account if fla prison to be able to talk to a loved one. After reading all these complaints I am wondering if I should just request a refund? I was tol...

I have been a customer of this sad company. I been having the worse time with them. They claimed that I have 3 way calls. Which I did have any calls coming in at that time. Then th...

This place is insane...the people dont understand what you are talking about when you ask them a question like they dont even work there,my account is blocked im tryin to make a pa...

Everytime I receive a call it accepts the call then hangs up after one minute! They claim its because I have 3way calling and call forwarding on my phone,I changed my features and ...

I agree with every complint here the screwed up accounts, the dropped calls blocking phone calls if for some reason you try to add money more then once in 24 hours. Excuse me but i...

This is a rip off, calls hang up after one minute and they state Im using a phone feature now the calls hanging up after 9 minutes on hold now for 50 minutes to speak with a manage...

I had a account with CBS with a $109 credit and calls were charged to my account from a DIFFERENT jail AFTER I had closed my account. Now they say I owe them money to cover these ...

Over charge my account evercome says they did nothing wrong. I wish they would take time to assist me professionally.My account was charged to much. I am willing to pay amount on ...

This service is a joke. when i have bean able to speak to a inmate the reseption is poor, difficult to hear becouse of all the static. most resantly the call only lasted 13sec. i w...

Every day at least three to for times a day my call is diconnected in the first couple of mins for no reason..its 2010 n their computerized system cant tell the difference between ...

This company took 4 days to verify my password and ID just so I could pay them. I hoped to find another service when they informed me their facility would not accept another servi...

I have used correctional billing services for several months. my son was released in january 2010. i had over 20 dropped calls. has anyone tried to get their monies back from this ...

Cbs billing sucks they need operators that actually speak english and you can under stand them they charge an $5 fee to make a payment online and has they payment has to be more t...

This is the worst company to do business with,I have a prepaid account with them and the calls are forever getting disconnected.I summit the paperwork over and over again still can...

THIS IS A RIPP OFF!!!! THESE PEOPLE WILL NOT REFUND YOUR MONEY NOR YOUR CALLS.THEY ALWAYS TELL YOU TO FILL OUT A FORM AND FAX IT IN. *** I HAVE BEEN FAXING FORMS FOR MONTHS NOW,ST...